Pricing
A one-time setup, then a flat monthly
No per-booking fees and no metered surprises: a busy month never costs you extra. Setup covers wiring the assistant to your phone line, website and calendar — done for you. The exact figure inside each range is agreed with you up front, in a conversation, and it stays what was agreed.
1–3 person shops testing the idea
$75–125 per month
One-time setup: $400–600
4–10 people with real phone volume
$150–250 per month
One-time setup: $800–1,200
10+ people, multi-staff routing, deposits
$250–400 per month
One-time setup: $1,500–2,500
Starting
How the first month works
There is no free trial, and that is deliberate — a free trial gets treated as a favour and never gets a fair test. A paid pilot gets your phone actually forwarded and your staff actually told, which is the only way you find out whether this works for you.
- You pay the one-time setup, and we wire it up to your phone line, website and calendar.
- No monthly for the first 30 days. You are running the real thing on your real shop, not a demo account.
- After that the monthly starts, at the figure agreed with you up front. It is month to month — there is no minimum term and no notice period to serve.
- We will never switch your phone line off over a late invoice. A real customer ringing a real business at 2am is not leverage, and the software has no setting that would do it.
What's included
What each tier actually gets you
| Feature | Starter | Standard | Pro |
|---|---|---|---|
| Books by web chat and text* — answers questions, offers real openings from your calendar, and cancels or reschedules by text* | ✓ | ✓ | ✓ |
| Google Calendar sync | ✓ | ✓ | ✓ |
| Your customer changes it themselves — every booking carries a private link to cancel or move that appointment, so they don't have to ring you | ✓ | ✓ | ✓ |
| Confirmation email with a calendar invite — when a web-chat customer leaves an email address, the appointment drops into their own phone calendar | ✓ | ✓ | ✓ |
| Appointment reminders* and a weekly summary of what your assistant handled — the summary by email, or by text* once your number is set up | ✓ | ✓ | ✓ |
| Takes a name when the book is full (waitlist) + dashboard | ✓ | ✓ | ✓ |
| No-show tracking, and a “we missed you” win-back text* a few days later | ✓ | ✓ | ✓ |
| You keep your own book — walk-ins, time blocked off for the shop or one person, clean-down gaps between appointments, and more than one chair at a time | ✓ | ✓ | ✓ |
| Scan-to-book walk-in page — a printable QR poster for your counter; a customer scans it, sees today’s real openings by service, and books from their own phone | ✓ | ✓ | ✓ |
| Read every conversation the assistant handled, and reply into one yourself by text* | ✓ | ✓ | ✓ |
| Your own analytics page | ✓ | ✓ | ✓ |
| Turns happy customers into Google reviews — the day after an appointment, a customer who left an email address and had a good time gets your Google review link; one who didn’t enjoy it reaches you privately instead. Switches on once you give us your review link | ✓ | ✓ | ✓ |
| A “while you slept” email — what your assistant booked overnight, waiting for you in the morning. Nothing arrives on a quiet night | ✓ | ✓ | ✓ |
| Answers in Spanish — if your customer writes in Spanish, the whole conversation happens in Spanish, on your website chat and by text* | ✓ | ✓ | ✓ |
| Answers the phone — books, cancels and reschedules out loud, and puts a caller straight through to your own cell when they ask for a person | — | ✓ | ✓ |
| Texts the waitlist automatically when a slot frees* | — | ✓ | ✓ |
| Book with a named person — customers can ask for their stylist by name, in chat, on the phone, and on the walk-in page’s by-person view | — | — | ✓ |
| Deposit at booking† — the confirmation carries a Stripe link and your dashboard shows who has paid | — | — | ✓ |
| Monthly performance summary — your last 30 days against the 30 before, arriving when the month turns, by email, or by text* once your number is set up | — | — | ✓ |
| Card on file for no-shows† — saved once by the customer, charged only by your own click | — | — | ✓ |
* Text message booking is live and carrier-approved: your customer can text your booking number and the assistant books them. The asterisk is about which number. Every shop gets its own, and arranging yours is a step we do with you during setup — the carrier registration that covers it is approved, so it is a job of ours rather than a queue you wait in. Until yours is attached, your texts go out from our booking number. Your own copies don't wait on any of that: new-booking alerts and the weekly summary reach you by text on the cell you give us, by email at the address you give us, or both — whichever you hand over is the one we use. Details on the SMS program page.
† Card payments run on Stripe test keys today. Deposits and cards on file are built and work end to end, but we have not switched over to live keys yet — so nothing is charged to anyone in the meantime. A deposit is a commitment your customer makes and you can point at; it does not hold the slot on its own, and an unpaid one never cancels the appointment.
Next step
The sale is a conversation, not a checkout
Tell us about your shop — how many chairs, what your phone traffic looks like — and we'll tell you plainly which tier fits and what your number inside the range would be.
Tell us about your shop